Effective date: June 24, 2026
Owner: 2 Degree Shift, a California C Corporation (“we,” “us,” “our”) Product: Tokens Helpdesk, a Learning Circle subscription operated at TokensHelpdesk.com Contact: Connect@TokensHelpdesk.com
By subscribing to Tokens Helpdesk, purchasing a Circle subscription, or accessing TokensHelpdesk.com, you agree to these Terms of Service. Read them carefully. If you do not agree, do not subscribe.
1. What these Terms cover
These Terms cover the product-specific commercial relationship between you and 2 Degree Shift for the Tokens Helpdesk Circle subscription: what a Circle is, how it is priced, how billing works, how the host and members interact, Circle questions, Challenges, and what happens to Tokens Helpdesk content.
The SMS channel itself (message frequency, STOP and HELP behavior, phone number handling, and the rules the mobile carriers require) is governed by two separate documents that apply to every 2 Degree Shift SMS product:
By subscribing to Tokens Helpdesk you agree to both these Terms and the SMS Program Terms. In the event of a conflict between these Terms and the SMS Program Terms on any SMS-channel matter, the SMS Program Terms control.
2. What Tokens Helpdesk is
Tokens Helpdesk is a paid Learning Circle subscription for a self-organized group of 2 to 4 people who want to develop AI habits together. A Circle receives:
- The Tokens Helpdesk daily habit texts for every Circle member
- Twice-weekly Circle texts on Tuesday and Thursday
- Up to 12 Circle questions per month with 24-hour human-reviewed replies
- A monthly Circle progress PDF
- A monthly Circle Challenge (in-person or synchronous video for long-distance Circles)
Circles serve two audiences using the same format: company-organized Circles inside a workplace and self-organized Circles among friends, family, or neighbors. Anyone can host a Circle.
3. The Circle model
- A Circle is 2 to 4 people. One person is the host at any given time.
- The host signs up on behalf of the Circle, invites 1 to 3 others, and manages the roster.
- The Circle owns the subscription. If the host steps away, the Circle continues with a new host designated by the remaining members.
- Every Circle member consents individually to receive SMS from Tokens Helpdesk.
4. Eligibility
By subscribing or joining a Circle, you represent and warrant that you have authority to bind yourself or your company to these Terms, that you are the owner or authorized user of the phone number provided, and that you are 18 years of age or older (or have permission of a parent or legal guardian). Full eligibility rules for the SMS channel are in the SMS Program Terms.
5. Subscription and billing
Circle subscription. Billed annually at $890 per Circle per year (standard rate) or monthly at $89 per Circle per month. Founding rate is $890 per year locked for as long as the Circle stays subscribed, available for the first 20 Circles across all of Tokens Helpdesk.
Renewal. Subscriptions renew annually on the anniversary of subscription start. Fourteen days before renewal, we send a written notice by email to the host so the Circle has time to review and decide.
Cancellation. The host may cancel at any time by emailing Connect@TokensHelpdesk.com or by texting STOP from the host’s phone number. Individual Circle members may leave the Circle at any time by texting STOP from their own phone number; leaving a Circle removes that member’s SMS and does not cancel the Circle subscription. Cancellations of the full Circle take effect at the end of the current billing period. Unused portions of an annual subscription are refunded on a pro-rata basis if the cancellation is initiated within 30 days of the most recent renewal.
Payment failure. If a payment method fails and is not restored within 14 days, the Circle subscription is suspended. Suspended subscriptions may be terminated after 30 days without further notice.
6. Circle questions and human review
- Each Circle may submit up to 12 questions per month. Unused questions roll forward with no expiration during an active subscription.
- Every question receives a human-reviewed reply within 24 hours. The 24-hour window is the outer bound; most replies arrive faster.
- Every reply includes the reviewer’s initials so the Circle knows the message was human-reviewed and not AI-only.
- Reviewers are Kelly Cooper (2 Degree Shift) and designated apprentice reviewers.
- Message drafts and reviewer notes are retained for 3 years for audit purposes.
7. Circle Challenges
- One Circle Challenge per month is scheduled with the Circle at the start of each month.
- Challenge formats include Prompt Pantry, AI Auction, Prompt Walk, Analog Version, Neighborhood AI Interview, and Circle Cook. Each takes about 2 hours of Circle time.
- Every Challenge format includes an alternative for Circle members who cannot participate in the physical version.
- Long-distance Circles may run Challenges by synchronous video call.
8. Content ownership and license
Our content. Daily habit texts, Circle texts, reviewed responses, monthly PDFs, and Challenge formats are owned by 2 Degree Shift. Circles receive a limited, non-transferable license to use the content within the Circle for personal or company purposes. Redistribution outside the Circle is not permitted.
Your content. Any Circle questions, replies, or Challenge reflections you send to Tokens Helpdesk may be used by us to improve the service. We do not publish Circle content in a way that identifies individual Circle members or a specific Circle.
9. Privacy
Three privacy layers apply to a Tokens Helpdesk Circle:
- This site’s Privacy Policy covers TokensHelpdesk.com site visits and Circle-specific data (rosters, Circle question history, monthly PDF delivery).
- The SMS Program Privacy Policy covers phone number data and SMS content.
- Both are incorporated into these Terms by reference.
Note specifically: we do not touch the Circle’s own group chat (iMessage, WhatsApp, Signal, SMS group threads, or others). That channel is private to the Circle. We do not aggregate across Circles. Every Circle’s data lives inside that Circle.
10. Accessibility
Tokens Helpdesk is designed to work on any phone that receives SMS. Circle texts are written so each split-response cue stands alone as a readable SMS. Monthly PDFs are tagged accessible PDFs with alt text on every chart. Full accessibility commitments are in our Accessibility Statement.
11. Acceptable use of the product
You agree not to reverse-engineer, resell, or redistribute Tokens Helpdesk content (including Circle question responses, monthly PDFs, or Challenge formats), and not to defraud the payment process or misrepresent your identity. Additional acceptable-use rules for the SMS reply channel are in the SMS Program Terms. We may terminate a Circle subscription and refund any unused balance if we detect fraudulent activity, harassment, or misuse of the reply channel by any Circle member.
12. Disclaimers
Tokens Helpdesk is provided “as is” and “as available.” We do not warrant that the service will be uninterrupted, error-free, or that any specific outcome will result from Circle participation. Any references to expected AI habit changes or cost outcomes are goals and projections, not guarantees.
13. Limitation of liability
To the fullest extent permitted by law, 2 Degree Shift’s total liability arising from or related to Tokens Helpdesk shall not exceed the amount the Circle paid us in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages.
14. Termination
Either the host (on behalf of the Circle) or 2 Degree Shift may terminate a Circle subscription under the cancellation terms in Section 5. We may also terminate immediately for material breach of these Terms or the SMS Program Terms. Sections that by their nature survive termination (including Sections 8, 12, 13, 15, and 16) survive.
15. Governing law and disputes
These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Any dispute arising from or related to these Terms or Tokens Helpdesk shall be resolved in the state or federal courts located in Stanislaus County, California, and both parties consent to that jurisdiction.
16. Changes to these Terms
We may update these Terms from time to time. Material changes will be announced by email to the Circle’s host at least 14 days before the change takes effect. Continued use of the service after the effective date constitutes acceptance of the updated Terms.
17. Contact
Questions about these Terms may be directed to:
Tokens Helpdesk (a product of 2 Degree Shift)
P.O. Box 1858, Paso Robles, CA 93447-1858
Connect@TokensHelpdesk.com